We collect information from you when you subscribe to our newsletter, fill out a form, or apply for a construction loan.

• Personal Information: Name, address, phone number, email address, Social Security number, date of birth, and government-issued identification
• Financial Information: Income details, employment information, credit history, bank account information, and tax returns
• Property Information: Construction plans, property details, contractor information, and project specifications
• Technical Information: IP address, browser type, device information, and website usage data through cookies and similar technologies
• Communication Data: Records of correspondence, phone calls, and electronic communications

You may, however, visit our site anonymously for general browsing without providing personal information.

Any of the information we collect from you may be used in one of the following ways:

• To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails: The email address you provide for a loan request may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.
• Process and evaluate your construction loan application
• Verify your identity and conduct credit checks
• Provide customer service and support throughout the construction process
• Comply with legal and regulatory requirements

At Trousdale Hard Money LLC, we take the protection of your mobile information seriously. We have implemented specific policies to safeguard your mobile data:

• We Do Not Share Mobile Information: We will not share, sell, rent, or trade your mobile phone number, text message history, or mobile device information with any third parties for their marketing or promotional purposes.
• Limited Use: Your mobile information is used exclusively for communication related to your construction loan application, account updates, and transaction alerts. We will not use your mobile information for unsolicited marketing messages.
• Opt-In Consent: We only send text messages to your mobile device with your prior express written consent. You can opt-out of receiving text messages at any time by replying STOP to any message you receive from us.
• Security Measures: We employ industry-standard security measures to protect your mobile information, including encryption of sensitive data and secure storage protocols.
• Carrier Compliance: We comply with all applicable carrier guidelines and telecommunications regulations regarding mobile messaging.
• No Mobile Data Collection: We do not collect information about your mobile device's location, contact list, or other personal data stored on your device without your explicit permission.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information:

• We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
• SSL encryption for all data transmissions
• Secure storage systems with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection protocols
• Multi-factor authentication for sensitive operations

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days unless required for ongoing loan servicing.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Specifically Regarding Mobile Information: We do not share, sell, or disclose your mobile phone number, text message content, or mobile device information with any third parties for marketing purposes. Your mobile information is used exclusively for communication related to your construction loan services with us.

We may share your information with:

• Service Providers: Contractors, appraisers, title companies, and other third parties involved in your construction project
• Financial Institutions: Banks, credit bureaus, and other lenders for credit verification and processing
• Legal Authorities: When required by law, court order, or governmental regulations
• Business Partners: With your consent, for related services that may benefit your project
• Affiliated Companies: Within our corporate family for business purposes

Note: Even when sharing information with these parties, we maintain our commitment to not sharing your mobile information unless specifically required for loan processing and with your explicit consent.

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

This online privacy policy applies only to information collected through our website and not to information collected offline.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Opt-out of marketing communications, including text messages
• Request deletion of your information, subject to legal requirements
• Object to certain processing activities
• Specifically opt-out of mobile messaging by replying STOP to any text message

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

If there are any questions regarding this privacy policy you may contact us using the information below:

• Email: info@trousdalehardmoneyllc.com
• Phone: +1 (800) TROUSDALE
• Address: 733 3rd Ave New York, NY 10017
• Hours: Monday-Friday, 8:00 AM - 6:00 PM EST